International Journal of Knowledge and Learning

Knowledge sharing practices in non-profit sector: a case of an intergovernmental organisation

Quang Ngoc Le (Dong A University, Vietnam) and Kulthida Tuamsuk (Khon Kaen University, Thailand)

Abstract: This paper aims to present findings of knowledge sharing practices from professional employees in a case study of non-profit sector. The study includes both qualitative and quantitative approaches. Firstly, a survey was conducted in an intergovernmental organisation operating in Thailand. Secondly, an in-depth interview identified the understanding of knowledge management and knowledge sharing and what factors should be considered to promote sharing the knowledge among others. Quantitative data analysis revealed that lack of time is the most significant barrier for knowledge sharing practices. Regarding knowledge sharing behaviours, the finding also confirmed that professional staff in the organisation only considered sharing their colleagues voluntarily. Qualitative data analysis reported highly positive perceptions regarding knowledge management and knowledge sharing and revealed some additional factors affecting knowledge sharing practices in non-profit contexts.
Keywords: knowledge management; knowledge sharing; non-profit organisation; NPO; intergovernmental organisation; sharing barrier; sharing behaviour; organisational culture.
DOI: 10.1504/IJKL.2022.10048589

Link: https://www.inderscience.com/info/ingeneral/forthcoming.php?jcode=IJKL